Shipping & Delivery Policy
Last updated: 2024-12-19
1. Digital Product Statement
Invoice Spot is a cloud-based software-as-a-service (SaaS) platform. All features, updates, and subscription benefits are delivered digitally through our secure web application.
No physical products are shipped as part of your subscription.
2. Account Activation & Access
New accounts are activated instantly after registration. If you select a paid plan, access to premium features is enabled immediately after successful payment confirmation.
You will receive an email containing a verification link and onboarding steps to help you get started.
3. Delivery of Services
Our services are delivered digitally through:
4. Service Availability & Downtime
We strive to maintain 99.5% uptime for all users. Scheduled maintenance is communicated at least 24 hours in advance.
In case of unforeseen downtime, updates are posted on our status page and via email alerts.
5. Billing & Support
Invoices and payment confirmations are delivered electronically to your registered email address.
Our support team is available to assist with access issues, onboarding, or product guidance.
6. Contact Information
email: support@msvinnovatrix.com
support Hours: Monday to Friday, 10:00 AM - 6:00 PM IST
address: MSV Innovatrix, India